Terms and Conditions for Shreya Taxi Services – Effective Date: 26-July-2023

1. Introduction:

Welcome to Shreya Taxi Services! These Terms and Conditions (“Terms”) govern your use of our taxi services and website. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Booking and Payment:

• Booking Confirmation: Booking a taxi through our website or customer support constitutes a request for service. We will confirm your booking via email or SMS, subject to vehicle availability.
• Fare Calculation: Taxi fares are calculated based on the distance traveled and other applicable charges, such as waiting time, tolls, and parking fees.
• Payment: Payment for our services is due at the end of the journey. We accept cash and major credit/debit cards. Online prepayment options are also available.
• Cancellation Policy: Cancellations made at least Click to Check our cancellation policy before the scheduled pickup time are eligible for a full refund. Late cancellations may be subject to charges.

3. Service Terms:

• Timeliness: We strive to provide timely services; however, unforeseen circumstances like traffic or weather may affect journey time.
• Conduct: Passengers are expected to behave respectfully and follow local laws during the ride. Disruptive behavior may result in termination of the service.
• Passenger Capacity: The number of passengers must not exceed the vehicle’s seating capacity.
• Luggage: Passengers are responsible for their belongings. We are not liable for any loss, damage, or theft of personal belongings.
• Smoking and Alcohol: Smoking and consumption of alcohol are strictly prohibited in our vehicles.

4. Safety and Liability:

• Safety: We prioritize passenger safety and adhere to all safety regulations. Children under 12 years must use appropriate child restraints.
• Liability: While we take utmost care, we are not liable for delays, loss, damage, or inconvenience due to circumstances beyond our control.
• Insurance: Our vehicles are insured as per legal requirements. Passengers are advised to carry personal travel insurance for additional coverage.

5. Privacy Policy:

• Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

6. Intellectual Property:

• All content, trademarks, logos, and intellectual property on our website are owned by Shreya Taxi Services. Use of our materials without permission is prohibited.

7. Termination of Service:

• We reserve the right to refuse or terminate service to any passenger displaying inappropriate behavior, intoxication, or posing a safety risk.

8. Modification of Terms:

• We may update these Terms from time to time without prior notice. The most recent version will be posted on our website, and your continued use of our services constitutes acceptance of the revised Terms.

9. Governing Law and Jurisdiction:

• These Terms are governed by the laws of Dehradun, Uttarakhand. Any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand, India.

10. Contact Us:

If you have any questions or concerns regarding these Terms, please contact us at:

Email: info@shreyataxiservices.com

Phone: +91-7055 105 716 | +91-8650820307

Address: 7-Doon Complex, Majra, Saharanpur Road, Dehradun-Uttarakhand, India-248001

Thank you for choosing Shreya Taxi Services. We look forward to serving you on your journey!